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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will appear. It offers detailed info about all the actions that you can carry out on that particular page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge variety of tutorial videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, check out our comprehensive FAQ database, which contains questions asked by actual individuals and provides practical solutions. We regulary update our FAQ section with new Q&A's in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24-7-365 and ready to help you with any issue. Each trouble ticket you send will be answered within 1 hour (the average response time is approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223612

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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